Customer Support

Get help with your bookings, orders, payments, cancellations, and other services through our dedicated customer support team.

Divine Destinations

Last Updated: 01 July 2026

WE ARE HERE TO HELP

Have a question, facing an issue, or need assistance with Omathithi.com? Our customer support team is here to help you with your concerns and provide the assistance you need.

Whether you need help with your account, a service enquiry, a payment, a listing, an affiliate programme, or any other Platform-related matter, you can contact us through the support form below.

1. How Can We Help?

You can contact our support team regarding:

  • Travel and pilgrimage bookings
  • Hotel and accommodation reservations
  • Pilgrimage tourism packages
  • Temple guide services
  • Devotional product orders
  • Payments and transactions
  • Cancellations and refunds
  • Shipping and delivery
  • Booking modifications
  • General enquiries and feedback

2. Submit a Support Request

Please complete the Customer Support Form below with the relevant information about your request.

To help us respond more efficiently, provide a clear description of your issue and include any relevant reference, order, enquiry, or account details where applicable.

Our team will review your request and respond using the contact information provided in your submission.

3. Before Contacting Support

For faster assistance, please ensure that:

  • The information you provide is accurate and complete.
  • Your email address and phone number are correct.
  • You clearly describe the issue or assistance required.
  • You include relevant transaction, enquiry, or account details where applicable.
  • You attach supporting documents or screenshots if they help explain the issue.

Please do not share passwords, OTPs, PINs, card CVVs, or other highly sensitive authentication information through the support form.

4. Need to Report Fraud?

If you believe you have encountered a fraudulent profile, misleading listing, suspicious activity, fake review, impersonation, or other potentially fraudulent activity on Omathithi.com, please use our Report Fraud facility.

Providing relevant details and supporting evidence can help us review the matter more effectively.

5. Customer Support Form

Please fill in the form below and submit your request. Our support team will get back to you as soon as reasonably possible.

6. Contact Us Directly

For questions, corrections, complaints, or concerns regarding information or services available on Omathithi.com, please contact Omathithi Services.

Website: www.omathithi.com
Email: contact@omathithi.com
Phone: +91 9400472680

Address:
No. 83/9, Kannanchirayil
Thodupuzha, Kochi
Kerala – 685601
India

We appreciate your feedback and enquiries. Your questions and reports help us improve the Omathithi.com experience and maintain a reliable platform for users and Service Providers.