Privacy Policy

Read our privacy policy to understand how we collect, use and protect your information.

Explore Our Services

Last Updated: 01 July 2026

PRIVACY POLICY

Welcome to Brybee.com, a professional services aggregation, discovery, comparison, and connection platform operated by Brywoods Digital Services (OPC) Private Limited (“Brybee.com”, “Company”, “we”, “our”, or “us”).

This Privacy Policy explains how Brybee.com collects, receives, uses, stores, processes, shares, protects, and otherwise handles information relating to individuals and organizations who access or use our website, platform, applications, services, directories, service listings, profiles, enquiry facilities, booking features, communications, and other related services (collectively, the “Services”).

Brybee.com helps users discover and connect with independent professionals, consultants, freelancers, agencies, businesses, organizations, and other third-party service providers (“Service Providers”).

This Privacy Policy applies to:

  • Visitors to Brybee.com;
  • Registered users;
  • Customers and individuals seeking professional services;
  • Service Providers;
  • Business and organization representatives;
  • Individuals submitting enquiries or service requests;
  • Individuals communicating with Brybee.com;
  • Individuals whose information is submitted by another user in connection with the Services; and
  • Other persons whose personal information is lawfully processed by Brybee.com in connection with its Services.

By accessing or using Brybee.com, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Services.

I. ABOUT BRYBEE.COM

Brybee.com operates as a professional services aggregation and discovery platform. Depending on the features available at any particular time, the Platform may provide:

  • Professional and business service listings;
  • Service Provider profiles;
  • Business directories;
  • Search and filtering facilities;
  • Service Provider comparison and discovery tools;
  • Enquiry and contact facilities;
  • Lead-generation services;
  • Booking and appointment-related functionality;
  • Reviews and ratings;
  • Featured and sponsored listings;
  • Promotional offers;
  • Personalized recommendations;
  • Location-based discovery;
  • Service request forms;
  • Notifications and alerts;
  • Email communications;
  • User and Service Provider accounts;
  • Provider dashboards;
  • Subscription services;
  • Premium features;
  • Advertising services;
  • Analytics and reporting;
  • AI-assisted recommendations and search tools;
  • Educational and informational resources;
  • Customer support; and
  • Payment-related functionality where available.

Brybee.com may introduce, modify, suspend, or discontinue features from time to time.

II. INFORMATION WE COLLECT

We may collect information directly from you, automatically from your use of the Platform, from Service Providers, from third-party service providers, or from other lawful sources. The information we collect may include the following. Depending on how you use Brybee.com, you may provide:

  • Name;
  • Email address;
  • Mobile or telephone number;
  • Address;
  • City, state, country, or other location information;
  • Business or organization name;
  • Professional designation;
  • Service category;
  • Service requirements;
  • Budget or preferences;
  • Appointment requirements;
  • Professional qualifications;
  • Certifications;
  • Licences and registrations;
  • Professional experience;
  • Business registration information;
  • Business hours;
  • Service areas;
  • Pricing information;
  • Portfolio information;
  • Website and social media information;
  • Profile photographs;
  • Reviews and ratings;
  • Messages and communications;
  • Enquiry information;
  • Documents submitted through the Platform;
  • Resume or professional profile information;
  • Proposals and supporting documents;
  • Payment-related information where applicable;
  • Information submitted through forms;
  • Information provided to customer support; and
  • Any other information you voluntarily provide.

You should only provide information that is reasonably necessary for the relevant Platform feature or service.

III. SERVICE PROVIDER INFORMATION

Service Providers may create profiles or listings on Brybee.com. A Service Provider profile may contain information such as:

  • Business or professional name;
  • Description of services;
  • Qualifications;
  • Experience;
  • Certifications;
  • Licences and registrations;
  • Areas of specialization;
  • Service locations;
  • Service areas;
  • Pricing or pricing ranges;
  • Availability;
  • Portfolio materials;
  • Photographs;
  • Reviews and ratings;
  • Contact or enquiry information;
  • Business hours;
  • Website and social media links; and
  • Other information supplied by the Service Provider.

Some Service Provider information may be publicly visible on the Platform.

Service Providers are responsible for ensuring that information they publish about themselves, their employees, representatives, or other individuals is accurate and that they have the necessary authority or permission to provide such information to Brybee.com.

IV. INFORMATION ABOUT OTHER PEOPLE

You should not provide Brybee.com with another person’s personal information unless you are legally permitted or otherwise authorized to do so. For example, you may submit information concerning:

  • Employees;
  • Business representatives;
  • Customers;
  • Colleagues;
  • Partners;
  • Referrers;
  • Authorized contacts; or
  • Other individuals in connection with a service request or business enquiry.

Where you provide such information, you are responsible for ensuring that you have an appropriate lawful basis, authorization, or other permission to provide it.

V. INFORMATION WE COLLECT AUTOMATICALLY

When you visit or use Brybee.com, certain technical and usage information may be collected automatically. This may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Device identifiers;
  • Approximate geographic location;
  • Language preferences;
  • Time zone;
  • Referring website;
  • Pages visited;
  • Search queries;
  • Links clicked;
  • Features used;
  • Date and time of access;
  • Session information;
  • Error logs;
  • Security and authentication information; and
  • Other technical information generated through use of the Platform.

This information may be collected through cookies, pixels, log files, analytics tools, server technologies, and similar technologies.

VI. COOKIES AND SIMILAR TECHNOLOGIES

Brybee.com may use cookies and similar technologies to operate and improve the Platform. Cookies and similar technologies may be used for:

  • Essential website functionality;
  • Login and authentication;
  • Security;
  • Remembering preferences;
  • Session management;
  • Website performance;
  • Analytics;
  • Understanding how users interact with the Platform;
  • Personalization;
  • Advertising and promotional activities;
  • Measuring marketing effectiveness; and
  • Improving user experience.

Some cookies may be placed by third-party service providers.

You may be able to control cookies through your browser settings or other mechanisms made available on the Platform. Disabling certain cookies may affect the availability or functionality of some Services.

Where required by applicable law, Brybee.com will seek appropriate consent before using non-essential cookies or similar technologies.

VII. HOW WE USE PERSONAL INFORMATION

Brybee.com may process personal information for purposes including:

7.1 Providing the Services

We may use information to:

  • Create and manage accounts;
  • Create and display Service Provider profiles;
  • Display service listings;
  • Facilitate searches;
  • Match users with Service Providers;
  • Process enquiries;
  • Facilitate communications;
  • Facilitate appointments or bookings where available;
  • Provide requested services;
  • Provide customer support;
  • Process subscriptions or purchases;
  • Maintain Platform functionality; and
  • Perform other activities necessary to provide the Services.

7.2 Improving the Platform

We may use information to:

  • Understand Platform usage;
  • Improve search and discovery;
  • Improve recommendations;
  • Develop new features;
  • Improve user experience;
  • Detect technical problems;
  • Conduct analytics;
  • Test Platform functionality;
  • Measure performance; and
  • Improve the quality and reliability of our Services.

7.3 Recommendations and Matching

Brybee.com may use information such as:

  • Search terms;
  • Location;
  • Service category;
  • Profile information;
  • Availability;
  • User preferences;
  • Platform activity;
  • Reviews and ratings; and
  • Other relevant information

to generate search results, recommendations, rankings, matches, or suggestions.

These recommendations are informational and do not constitute professional advice, certification, endorsement, or a guarantee of suitability.

7.4 Security and Fraud Prevention

We may process information to:

  • Protect accounts;
  • Detect suspicious activity;
  • Prevent fraud;
  • Detect fake profiles;
  • Detect fake reviews;
  • Prevent abuse;
  • Investigate unauthorized access;
  • Protect Platform security;
  • Prevent payment-related fraud;
  • Enforce our Terms and policies; and
  • Protect users, Service Providers, and the Platform.

7.5 Communications

We may use contact information to send:

  • Account-related communications;
  • Enquiry notifications;
  • Service recommendations;
  • Booking or appointment notifications;
  • Security alerts;
  • Platform announcements;
  • Service updates;
  • Customer support communications;
  • Surveys;
  • Product updates;
  • Promotional communications; and
  • Legal or administrative notices.

You may unsubscribe from promotional communications where an unsubscribe facility is provided.

Transactional, security, legal, and other essential communications may continue where necessary.

VIII. LEGAL BASES FOR PROCESSING

Brybee.com will process personal information in accordance with applicable law. Depending on the circumstances, processing may be based on:

  • Your consent;
  • Your request for a service or functionality;
  • Performance of an agreement or steps taken at your request;
  • Compliance with legal obligations;
  • Protection of rights, safety, security, or property;
  • Prevention or investigation of fraud or unlawful activity;
  • Legitimate operational purposes where permitted by applicable law; and
  • Other lawful grounds available under applicable law.

Where consent is relied upon, you may have the right to withdraw consent, subject to applicable legal and operational limitations.

Withdrawal of consent will not necessarily affect processing that was lawfully carried out before withdrawal.

IX. PUBLICLY AVAILABLE INFORMATION

Certain information submitted by Service Providers may be made publicly available through Brybee.com. This may include:

  • Business or professional name;
  • Service description;
  • Professional qualifications;
  • Experience;
  • Service areas;
  • Business location;
  • Portfolio information;
  • Photographs;
  • Business hours;
  • Pricing information;
  • Reviews and ratings;
  • Website links;
  • Social media links; and
  • Other information intended for public display.

Service Providers should carefully consider the information they choose to publish publicly.

Brybee.com cannot control how third parties may view, copy, save, reproduce, or otherwise use information that has been intentionally made publicly available.

X. ENQUIRIES AND COMMUNICATIONS

Brybee.com may facilitate communication between users and Service Providers.

When you submit an enquiry or request to contact a Service Provider, information necessary to respond to that enquiry may be shared with the relevant Service Provider. Such information may include:

  • Name;
  • Contact details;
  • Service requirements;
  • Location or service area;
  • Budget or preferences;
  • Appointment requirements;
  • Business information;
  • Message content; and
  • Other information you choose to provide.

Similarly, information submitted by a Service Provider may be shared with users where necessary to facilitate the requested interaction.

Once information is shared with a Service Provider, that Service Provider may process the information independently.

Service Providers are responsible for complying with applicable privacy and data-protection laws when handling information received through Brybee.com.

XI. SHARING OF PERSONAL INFORMATION

Brybee.com does not sell personal information in a manner prohibited by applicable law.

We may disclose or share personal information where reasonably necessary for the purposes described in this Privacy Policy.

Recipients may include:

11.1 Service Providers

Information may be shared with relevant Service Providers when necessary to respond to enquiries, facilitate service requests, appointments, bookings, or other interactions.

11.2 Service Providers and Contractors

We may use third-party companies and professionals to provide services such as:

  • Website hosting;
  • Cloud storage;
  • Database management;
  • Email delivery;
  • SMS or communication services;
  • Analytics;
  • Security;
  • Fraud detection;
  • Customer support;
  • Payment processing;
  • Advertising;
  • Marketing;
  • Technical maintenance;
  • Software infrastructure; and
  • Other business-support functions.

Such providers may process information on our behalf or independently depending on the nature of their services and applicable law.

11.3 Payment Providers

Where payments are supported, payment information may be processed by third-party payment processors.

Brybee.com may not directly store complete payment-card information where payment processing is performed by an external payment provider.

Payment providers may have their own privacy policies and terms.

11.4 Legal and Regulatory Authorities

We may disclose information where reasonably necessary or legally required to:

  • Comply with applicable law;
  • Respond to lawful requests;
  • Comply with court orders;
  • Protect legal rights;
  • Investigate fraud;
  • Prevent unlawful activity;
  • Protect users;
  • Protect the Platform; or
  • Cooperate with governmental, regulatory, or law-enforcement authorities.

11.5 Corporate Transactions

Personal information may be disclosed or transferred as part of:

  • Merger;
  • Acquisition;
  • Corporate restructuring;
  • Sale of assets;
  • Financing;
  • Reorganization;
  • Business transfer; or
  • Similar lawful corporate transaction.

XII. THIRD-PARTY SERVICES

Brybee.com may integrate with or link to third-party websites, applications, platforms, payment providers, social media services, analytics services, advertising services, communication providers, and other third-party technologies.

These third parties may collect or process information independently.

Brybee.com does not control the privacy practices of third parties.

Your use of third-party services is governed by the privacy policies and terms of those third parties.

We encourage you to review their privacy policies before providing personal information to them.

XIII. ADVERTISING AND SPONSORED LISTINGS

Brybee.com may display:

  • Advertisements;
  • Sponsored listings;
  • Featured profiles;
  • Promoted Service Providers;
  • Promotional offers; and
  • Other commercial content.

Where advertising or analytics technologies are used, information such as browsing activity, device information, approximate location, interactions, or other technical information may be processed as permitted by applicable law.

Paid placement does not necessarily constitute endorsement or verification by Brybee.com.

Where required by law, sponsored or paid content will be identified appropriately.

XIV. AUTOMATED SYSTEMS

Brybee.com may use artificial intelligence, machine learning, automated systems, recommendation engines, search algorithms, fraud-detection systems, and related technologies.

These technologies may be used to:

  • Improve search;
  • Match users with Service Providers;
  • Recommend services;
  • Rank listings;
  • Detect duplicate information;
  • Detect suspicious activity;
  • Personalize experiences;
  • Improve Platform performance;
  • Analyze Platform usage;
  • Improve customer and provider tools; and
  • Develop or improve Services.

Automated systems may produce inaccurate or incomplete results.

Brybee.com does not represent that automated recommendations are error-free, unbiased, complete, or suitable for every user.

Unless expressly stated otherwise, automated recommendations do not constitute professional advice, certification, verification, eligibility determination, endorsement, or a guarantee of any particular outcome.

XV. USER CONTENT AND UPLOADED DOCUMENTS

Users and Service Providers may upload:

  • Certificates;
  • Licences;
  • Business documents;
  • Portfolios;
  • Resumes;
  • Proposals;
  • Service brochures;
  • Identity documents where specifically requested;
  • Photographs;
  • Contracts;
  • Reviews;
  • Business information; and
  • Other supporting materials.

You should not upload confidential, highly sensitive, or unnecessary personal information.

You are responsible for ensuring that you have the necessary rights and authority to submit documents or information relating to another individual or organization.

Brybee.com may process uploaded content as necessary to provide, secure, maintain, improve, or administer the Services.

XVI. REVIEWS AND RATINGS

Where reviews and ratings are available, information submitted as part of a review may be displayed publicly. Reviews may include:

  • Name or profile information;
  • Rating;
  • Review text;
  • Service Provider information;
  • Date of review; and
  • Other information included by the reviewer.

Users should not include unnecessary personal, confidential, financial, identity, or sensitive information about themselves or another person in a review.

Brybee.com may moderate, remove, restrict, or refuse reviews where reasonably necessary to enforce Platform policies, comply with law, prevent fraud, or protect users.

XVII. LOCATION INFORMATION

Certain Brybee.com features may use location information to improve service discovery and recommendations.

Location-related information may be used for:

  • Finding nearby Service Providers;
  • Identifying service areas;
  • Improving search results;
  • Providing location-based recommendations;
  • Preventing fraud;
  • Improving Platform analytics; and
  • Other purposes permitted by law.

Where possible, you may control location permissions through your device or browser settings.

Brybee.com may use approximate location information rather than precise location information unless precise location is reasonably necessary and lawfully obtained.

XVIII. DATA RETENTION

Brybee.com may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Provide Services;
  • Maintain accounts;
  • Maintain business and transaction records;
  • Provide customer support;
  • Comply with legal and regulatory obligations;
  • Resolve disputes;
  • Prevent fraud and abuse;
  • Enforce agreements and policies;
  • Protect legal rights;
  • Maintain backups;
  • Maintain security;
  • Conduct legitimate business operations; and
  • Fulfil other lawful purposes.

Retention periods may vary depending on the type and nature of information.

When personal information is no longer reasonably required, Brybee.com may delete, anonymize, de-identify, or otherwise dispose of it in accordance with applicable law and its operational requirements.

XIX. DATA SECURITY

Brybee.com takes reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access;
  • Unauthorized disclosure;
  • Loss;
  • Misuse;
  • Alteration;
  • Destruction;
  • Fraud; and
  • Other reasonably foreseeable security risks.

Security measures may include access controls, authentication mechanisms, monitoring, encryption where appropriate, secure infrastructure, backups, and other safeguards.

However, no website, internet transmission, database, or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should immediately notify Brybee.com if you suspect unauthorized access to your account.

XX. DATA BREACHES AND SECURITY

If Brybee.com becomes aware of a personal-data breach or security incident requiring notification under applicable law, we will take reasonable steps to investigate, contain, mitigate, and address the incident and provide notifications where legally required.

Notifications may be made through email, Platform notifications, website notices, or other legally permissible communication channels.

XXI. CHILDREN'S PRIVACY

Brybee.com’s Services are generally intended for individuals who are legally capable of using the Services under applicable law.

Brybee.com does not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to Brybee.com without appropriate authorization or consent, please contact us so that we can assess and take appropriate action.

XXII. YOUR RIGHTS AND CHOICES

Subject to applicable law, you may have rights relating to your personal information.

Depending on the applicable legal framework and circumstances, these may include rights to:

  • Request information about processing of your personal data;
  • Request access to personal information;
  • Request correction or updating of inaccurate information;
  • Request deletion or erasure where legally available;
  • Withdraw consent where processing is based on consent;
  • Request grievance redressal;
  • Manage communication preferences;
  • Opt out of promotional communications; and
  • Exercise other rights available under applicable data-protection laws.

Some requests may be subject to legal, security, contractual, or operational limitations.

Brybee.com may need to verify your identity before processing certain requests.

XXIII. CORRECTIONS

Where account functionality permits, you may be able to update certain information directly through your account.

You should ensure that your information remains accurate and current.

If you are unable to update information through the Platform, you may contact Brybee.com using the details provided below.

XXIV. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may withdraw your consent by contacting Brybee.com or using the relevant mechanism provided by the Platform.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Certain Services may no longer be available if information or consent necessary for those Services is withdrawn.

XXV. MARKETING COMMUNICATIONS

You may receive promotional communications where permitted by applicable law.

You can generally opt out of promotional email communications using the unsubscribe mechanism provided in the relevant communication.

You may also contact Brybee.com to request removal from promotional communications.

Even if you opt out of promotional communications, we may continue sending:

  • Security notifications;
  • Account notifications;
  • Transactional communications;
  • Legal notices;
  • Service-related communications; and
  • Other communications that are necessary or permitted by law.

XVI. DATA OF SERVICE PROVIDERS

Service Providers should understand that information voluntarily submitted for a public profile may become publicly accessible.

Service Providers should avoid publishing unnecessary:

  • Personal identification numbers;
  • Financial information;
  • Passwords;
  • Authentication credentials;
  • Private residential information;
  • Confidential business information; or
  • Other sensitive information.

Brybee.com may process Service Provider information for profile creation, verification, search, discovery, matching, advertising, lead generation, analytics, security, and other Platform purposes.

XXVII. THIRD-PARTY RESPONSIBILITY

When Brybee.com connects a user with an independent Service Provider, the Service Provider may receive personal information necessary to respond to the user.

Such Service Providers may independently determine how they process information after receiving it.

Brybee.com is not responsible for a Service Provider’s independent privacy practices except to the extent required by applicable law.

Users should review the relevant Service Provider’s privacy practices before providing sensitive or confidential information directly to that provider.

XXVIII. INTERNATIONAL DATA TRANSFERS

Depending on the infrastructure and third-party services used by Brybee.com, personal information may be processed or stored in locations outside the place where you reside.

Where personal information is transferred outside India or another applicable jurisdiction, Brybee.com will take such steps as may be required by applicable law concerning cross-border data transfers.

Third-party service providers may have their own international processing arrangements.

XXIX. AGGREGATED INFORMATION

Brybee.com may create aggregated, statistical, anonymized, or de-identified information from information collected through the Platform, provided that such information is processed in accordance with applicable law. Such information may be used for:

  • Analytics;
  • Market research;
  • Platform improvement;
  • Product development;
  • Business planning;
  • Trend analysis;
  • Reporting;
  • Service improvement; and
  • Other legitimate business purposes.

Where information has been properly anonymized or de-identified so that it no longer reasonably identifies an individual, it may be used in accordance with applicable law without being treated as personal information.

XXX. BUSINESS TRANSFERS

If Brybee.com or substantially all of its assets are acquired, merged, reorganized, transferred, or otherwise involved in a corporate transaction, personal information may be transferred as part of that transaction.

Any such transfer will be handled in accordance with applicable law.

XXXI. LINKS TO OTHER WEBSITES

Brybee.com may contain links to third-party websites. These links may include:

  • Service Provider websites;
  • Social media platforms;
  • Payment platforms;
  • Advertising platforms;
  • Partner websites;
  • Government websites;
  • Professional organizations; and
  • Other external websites.

Brybee.com is not responsible for the privacy practices, security, content, or policies of third-party websites.

You should review the privacy policy of any third-party website before providing personal information.

XXXII. DO NOT TRACK

Some browsers provide “Do Not Track” or similar signals.

Because there is currently no universally accepted standard governing all such signals, Brybee.com may not respond to every browser-based Do Not Track signal unless required by applicable law.

XXXIII. GRIEVANCE REDRESSAL

If you have a concern, complaint, request, or grievance relating to the processing of your personal information or this Privacy Policy, you may contact Brybee.com using the contact details below.

We will review and address grievances in accordance with applicable law and our internal procedures.

Where applicable, you may also have the right to approach a relevant regulatory or statutory authority.

XXXIV. PRIVACY POLICY CHANGES

Brybee.com may update this Privacy Policy from time to time to reflect:

  • Changes in the Services;
  • Changes in technology;
  • Changes in business practices;
  • Changes in applicable law;
  • Changes in regulatory requirements; or
  • Other operational requirements.

When we make material changes, we may provide notice through the Platform, email, account notification, or other reasonable means where required.

The updated Privacy Policy will be published on this page with a revised “Last Updated” date. You should periodically review this Privacy Policy.

XXXV. GOVERNING LAW

This Privacy Policy shall be interpreted in accordance with the laws of India, subject to applicable mandatory data-protection and privacy rights.

Nothing in this Privacy Policy is intended to exclude or restrict any right or protection that cannot lawfully be excluded or restricted.

XXXVI. IMPORTANT NOTICE

This Privacy Policy describes Brybee.com’s intended privacy and data-handling practices based on the features and services made available through the Platform.

Brybee.com may process personal information only to the extent permitted by applicable law and may modify its practices where necessary to comply with changes in legislation, regulations, technology, or business operations.

Where another Brybee.com policy, service-specific notice, consent notice, contractual agreement, or applicable law contains more specific requirements concerning personal information, the more specific requirement will apply to the extent permitted by law.

XXXVII. CONTACT INFORMATION

For questions, requests, privacy concerns, data-related requests, or grievances concerning this Privacy Policy, please contact Brywoods Digital Services (OPC) Private Limited.

Website: www.brybee.com
Email: support@brybee.com
Phone: +91 7510610518

Address:
27/217 B, Global 247
Peters Nine Building, Thodupuzha
Kochi, Kerala – 685584
India

For privacy-related requests, please include sufficient information to help us identify your account or request. By using Brybee.com, you acknowledge that you have read and understood this Privacy Policy.