Report Fraud

Report suspected fraud or suspicious activity to help us maintain a safe, secure, and trustworthy platform for all users.

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Last Updated: 01 July 2026

REPORT FRAUD

If something on Brybee.com looks suspicious, misleading, or fraudulent, please report it rather than engaging with it further.

Your report can help us protect other users and maintain a safer professional-services marketplace.

I. REPORT FRAUD OR SUSPICIOUS ACTIVITY

At Brybee.com, we are committed to maintaining a safe, reliable, and trustworthy platform for users and Service Providers.

If you believe that a profile, listing, review, communication, payment request, advertisement, or other activity on Brybee.com may involve fraud, impersonation, deception, or other suspicious conduct, please report it to us.

We will review reports and take appropriate action where necessary and permitted by applicable law.

II. WHAT YOU CAN REPORT

You can report suspected:

  • Fake or misleading Service Provider profiles;
  • Impersonation or identity misuse;
  • False qualifications, licences, or certifications;
  • Fraudulent service listings;
  • Misleading business information;
  • Fake reviews or ratings;
  • Suspicious payment requests;
  • Payment or billing fraud;
  • Scam offers;
  • Phishing or suspicious links;
  • Unauthorized use of another person’s business or brand;
  • Misleading advertisements;
  • Duplicate or fraudulent accounts;
  • Suspicious communications;
  • Attempts to obtain sensitive personal or financial information; or
  • Other activity that appears fraudulent, deceptive, unlawful, or unsafe.

III. HOW TO REPORT

To report suspected fraud, contact us using: Email: support@brybee.com or Phone: +91 7510610518

Where possible, please provide:

  • Your name;
  • Email address or phone number;
  • Name of the Service Provider or account concerned;
  • Profile or listing details;
  • Relevant screenshots;
  • Transaction or order details, if applicable;
  • Date and time of the incident;
  • Description of the suspected fraud; and
  • Any other information that may help us investigate.

Please do not send passwords, PINs, OTPs, card CVVs, or other unnecessary confidential authentication information.

IV. WHAT HAPPENS AFTER YOU REPORT

After receiving a report, Brybee.com may:

  1. Review the information provided;
  2. Request additional information;
  3. Contact the relevant user or Service Provider;
  4. Review account or Platform activity;
  5. Restrict, suspend, or remove content or accounts where appropriate;
  6. Take measures to prevent further misuse; and
  7. Refer matters to appropriate authorities where required or appropriate.

The action taken will depend on the nature and seriousness of the report and the information available to us.

Brybee.com does not guarantee that every report will result in the removal of a profile, listing, review, or account.

V. EMERGENCY OR CRIMINAL MATTERS

If you believe you are the victim of an ongoing crime, financial fraud, identity theft, threats, or an immediate safety risk, you should contact the appropriate law-enforcement or emergency authority in your jurisdiction immediately.

Reporting an incident to Brybee.com does not replace reporting it to the police, cybercrime authorities, banks, payment providers, or other relevant authorities.

VI. PAYMENT FRAUD

If you believe that a fraudulent payment has been made or your payment information has been compromised:

  • Contact your bank or payment provider immediately;
  • Block or secure the relevant payment method where necessary;
  • Report the transaction to the appropriate financial institution;
  • Preserve transaction records and evidence; and
  • Notify Brybee.com using the contact details above.

Brybee.com may assist with information relating to transactions conducted through its Platform, subject to applicable law and the availability of relevant records.

VII. FALSE OR MALICIOUS REPORTS

Reports should be submitted honestly and in good faith.

Knowingly submitting false, misleading, defamatory, or malicious reports may result in action against the reporting account where appropriate.

Brybee.com may disregard reports that do not contain sufficient information to allow reasonable investigation.

VIII. CONFIDENTIALITY

Brybee.com will handle fraud reports responsibly and may use the information provided to investigate, prevent, and address suspected fraudulent activity.

Information may be shared with Service Providers, payment providers, technology providers, legal advisers, law-enforcement authorities, regulators, or other relevant parties where reasonably necessary or legally required.

Please refer to the Brybee.com Privacy Policy for more information about how personal information is handled.

IX. NO GUARANTEE OF RESOLUTION

Brybee.com makes reasonable efforts to investigate credible reports but cannot guarantee a particular outcome.

Some matters may involve disputes between users and independent Service Providers. Such disputes may require direct resolution between the parties or involvement of an appropriate legal, regulatory, financial, or law-enforcement authority.

X. CONTACT INFORMATION

For questions, complaints, support requests, Service Provider concerns, or legal notices relating to Brybee.com, feel free to contact Brywoods Digital Services (OPC) Private Limited.

Website: www.brybee.com
Email: support@brybee.com
Phone: +91 7510610518

Address:
27/217 B, Global 247
Peters Nine Building, Thodupuzha
Kochi, Kerala – 685584
India

Thank you for helping keep Brybee.com trustworthy and secure.